Viva Vitality

Privacy Policy

Effective Date: 10/21/3024

At Viva Vitality Clinic, located at 20765 Holyoke Ave, Lakeville, MN 55044, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your information, as well as your rights regarding that information when you use our website, vivavitalitymn.com, or engage in our services. 

If you have any questions or concerns about this policy, please contact us at (952) 688-6388.

Information We Collect

When you visit our website or use our services, we may collect the following information:

Personal Information: This includes your name, address, phone number, email address, date of birth, and other information necessary for scheduling appointments, providing treatments, or responding to your inquiries.

Medical Information: In compliance with HIPAA regulations, we may collect health-related data to offer appropriate medical care and treatments.

Cookies: We may collect information about your use of our website via cookies (described below) to improve your experience.

How We Use Your Information

We use your personal and medical information to:

1.Provide Services: Schedule appointments, deliver healthcare services, and manage your treatment.

2.Improve Website Experience: Track website usage patterns and improve site functionality.

3.Communicate with You: We may contact you via phone, email, or SMS for appointment reminders, treatment follow-ups, or marketing purposes, with your consent.

Cookies

Our website, vivavitalitymn.com, uses cookies to provide a more personalized browsing experience and help us improve our services. Cookies are small text files stored on your device that allow us to recognize your browser and capture information like your preferences and usage patterns.

How We Use Cookies:

•Improve User Experience: Remember your preferences and settings for future visits.

•Marketing: Track interactions with our marketing emails or website to deliver relevant promotional content.

•Analytics: Analyze traffic data to improve site functionality and user experience.

By using our website, you consent to the use of cookies as outlined in this Privacy Policy. You can choose to disable cookies in your browser settings, but please note that this may affect the functionality of our website.

Marketing and Appointment Scheduling Consent

By providing your contact information on our website or during a consultation, you consent to receive communication from Viva Vitality Clinic related to appointment scheduling, reminders, treatment follow-ups, and marketing messages about our services. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

HIPAA Privacy and Your Medical Information

At Viva Vitality Clinic, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality of your medical information. HIPAA ensures that your health information is protected and only used or disclosed when necessary to provide medical care, manage treatments, or with your explicit consent.

HIPAA Protections Include:

•Confidentiality: Your medical information will only be shared with authorized personnel involved in your treatment or healthcare administration.

•Security: We implement administrative, physical, and technical safeguards to protect your health information.

Right to Access: You have the right to request access to your medical records and correct any inaccuracies.

For more information about your rights under HIPAA, you can visit the U.S. Department of Health and Human Services website.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties unless necessary for service delivery, such as working with healthcare providers or for legal compliance. Any third-party service providers we work with are required to protect your information in line with this Privacy Policy.

Data Security

We employ a range of technical and procedural measures to protect the confidentiality and security of your personal and medical data. However, please note that no transmission over the internet is entirely secure, and we cannot guarantee the absolute protection of your data.

Your Rights

You have the right to:

• Access your personal and medical data held by Viva Vitality Clinic.

• Correct any inaccuracies in your information.

• Opt out of marketing communications.

• Request the deletion of your personal data when legally permitted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us at:

Viva Vitality Clinic

20765 Holyoke Ave,

Lakeville, MN 55044

Phone: (952) 688-6388

Website: vivavitalitymn.com

Email Us

By using our website or services, you agree to this Privacy Policy and the collection and use of your information as described.